About Us:
At Alaya, we pride ourselves on our guiding values of Care, Passion, and Oneness. We take pride in offering tailored solutions to our clients, helping them achieve their financial goals with confidence. As a member of our team, you will have the opportunity to collaborate with like-minded individuals, celebrate your unique talents, and forge lifelong connections.
Our dedication to employee well-being and success has earned us numerous awards, including the 2023 HRD Asia 5-Star Employers of Choice Award, the 2021 Liberty Australian Brokerage of the Year Award and the Best Community Engagement Program. 2024.
About The Role:
As a Data Entry Support (1 year contract), you will work with a group of self-sustained people in a fast-paced environment. You will spend your first week in training in a fully supported learning environment. During this time, you will be fully trained in completing all end-to-end processes that are required for the smooth processing of loan applications for our partners in Australia. Your responsibility would be to liaise with the brokers’ support team, and other stakeholders for processing the home loan applications of our Australian clients. You will be required to order and track the valuation for the client’s property as well as complete all data entry tasks as per the business partner's requirement.
About You:
- You thrive in a supportive environment where attention to detail and cooperation are valued.
- You take accountability and ownership, ensuring meticulous accuracy in every task.
- You remain focused on achieving outcomes, not just completing tasks, and you don’t settle for "good enough".
- You are adaptable, resilient, and approach challenges with a positive mindset.
- You are open to using AI tools to improve efficiency and accuracy.
- If you prefer to only follow instructions or do the minimum required, this role may not be the right fit.
Major Deliverables:
- Efficiently input and validate data in CRM software and online platforms.
- Facilitate property valuation and pricing requests for clients.
- Coordinate and process home loan applications for partners in Australia.
- Stay updated with industry changes and compliance requirements.
- Actively participate in training programs and team discussions.
- Liaise with brokers and stakeholders to ensure smooth operations and service delivery.
Requirements
Apply if you have:
- Bachelor’s degree with an internship or volunteer experience (preferred).
- Strong Attention to detail – as we are selling dreams and crunching numbers, we must be extra precise and have an eagle eye for details.
- Data Entry skill – it may sound like you simply input in the computer but it serves a larger purpose of preventing huge losses. You’ve just saved a day!
- Sound verbal and written English communication skills
- Solution-oriented mindset and ability to work with minimal supervision
- Resilience and consistency in a fast-paced environment
- Strong time management and organizational skills
- Strong work ethics and accountability
Benefits
Why should you join us?
At Alaya we love the work we do and the colleagues we work with. We offer great growth and amazing career advancement opportunities for our employees. While we operate in a high-paced environment, we ensure a healthy work-life balance through flexible practices and a supportive culture.
We also believe in celebrating our wins—big or small—with team activities, lunches, and engagement initiatives. And yes, we work only 5 days a week!
What we offer:
Besides the list of benefits that the Labour Law mandates, we also offer;
- Salary + Social Security Fund (SSF)
- 5-day work week (Mon to Fri)
- Exclusive paid leaves
- Conducive and Fun working environment -
- Festival, profit, and book reading bonus
- Accident and medical insurance coverage
When you step into the role, you will find your niche in our welcoming work environment. Develop your skills, chart your career growth, and make a meaningful impact on clients' financial journeys.
Plus, take advantage of our Customer Referral program to earn rewards by recommending our services to friends and relatives in Australia.
Work hours: 6:00 am to 2:00 pm (non-negotiable) including a 1-hour lunch break
Our office is open, so if you're selected, we'd be happy to work with you in person!
Disclaimer: By submitting your job application, you are consenting to the retention of your data in our database for recruitment purposes. Your data will be held securely and will only be accessible to authorized personnel.
Ready to Apply?
If you’re looking for a role where your attention to detail and consistency can make a real impact, we’d love to hear from you.
Join us and be part of a team that values growth, collaboration, and excellence.