About Us:
At Alaya, we pride ourselves on our guiding values of Care, Passion, and Oneness. We take pride in offering tailored solutions to our clients, helping them achieve their financial goals with confidence. As a member of our team, you will have the opportunity to collaborate with like-minded individuals, celebrate your unique talents, and forge lifelong connections. Our dedication to employee well-being and success has earned us numerous awards, including the 2023 HRD Asia 5-Star Employers of Choice Award, the 2021 Liberty Australian Brokerage of the Year Award and the Best Community Engagement Program. 2024.
About The Role:
As a Data Entry Support (1 year contract) you will work with a group of self-sustained people in a fast-paced environment. You will spend your first week in training in a fully supported learning environment. During this time, you will be fully trained in completing all end-to-end processes that are required for the smooth processing of loan applications for our partners in Australia. Your responsibility would be to liaise with the brokers’ support team, and other stakeholders for processing the home loan applications of our Australian clients. You will be required to order and track the valuation for the client’s property as well as complete all data entry tasks as per the business partner's requirement.
About You:
You thrive in a steady, supportive environment, where attention to detail and cooperation are valued. You take accountability and demonstrate a sense of ownership in your work, ensuring meticulous accuracy and quality in every task. While you appreciate fun moments that make the workplace enjoyable, you remain focused and committed to achieving goals. You are resilient, adaptable to change and navigate challenges with a calm, cooperative demeanour. Your communication style is approachable and relaxed, fostering a positive and collaborative atmosphere. If you're seeking a role where your steady pace, supportive nature, and balanced approach to work and fun are appreciated, join us in our commitment to excellence.
Major Deliverables:
- Efficiently input and validate data in CRM software and online platforms.
- Facilitate property valuation and pricing requests for clients.
- Coordinate and process home loan applications for partners in Australia.
- Stay updated with industry changes and compliance requirements.
- Actively participate in training programs and team discussions.
- Liaise with brokers and stakeholders to ensure smooth operations and service delivery.
Requirements
Apply if you have:
- Bachelor’s degree with an internship or volunteer experience (preferred).
- Attention to detail – as we are selling dreams and crunching with numbers, we must be extra precise and have an eagle eye for details.
- Data Entry skill – it may sound like you simply input in the computer but it serves a larger purpose of preventing huge losses. You’ve just saved a day!
- Sound verbal and written English communication – it is your samurai sword to understand your customer’s needs and mitigate errors.
- Solution-Oriented - as we work in a fast-paced environment with a small team, you should be able to work under less supervision.
- Resilience and Consistency – everyone goes through bad experiences, just have the zeal to overcome them and develop your ability to recover.
- Time Management ability – whoever has the secret recipe to master this skill, Loan processing Associate is your destination.
- Strong Work Ethics – this is one of the important values we follow at HLE Nepal.
- Accountability – owning your responsibilities, makes us a better version of ourselves.
Benefits
Why you should join us?
At Alaya we love the work we do and the colleagues we work with. We offer great growth and amazing career advancement opportunities for our employees. Although we work in a high-paced environment and work can get hectic at times, we offer flexible working hours to maintain that very important work-life balance. Of course, we love to have fun too so we have team-building activities, and team lunches and take every opportunity to celebrate our wins! Oh did we mention, that we only work 5 days a week?
Besides the list of benefits that the Labour Law mandates, we also offer;
- Salary NPR 28,000 + Social Security Fund (SSF)
- 5-day work week (Mon to Fri)
- Exclusive paid leaves
- Conducive and Fun working environment -
- Festival, profit, and book reading bonus
- Accident and medical insurance coverage
When you step into the role, you will find your niche in our welcoming work environment. Develop your skills, chart your career growth, and make a meaningful impact on clients' financial journeys.
Plus, take advantage of our Customer Referral program to earn rewards by recommending our services to friends and relatives in Australia.
Work hours: 6:00 am to 2:00 pm (non-negotiable) including a 1-hour lunch break
Our office is open, so if you're selected, we'd be happy to work with you in person!
Disclaimer: By submitting your job application, you are consenting to the retention of your data in our database for recruitment purposes. Your data will be held securely and will only be accessible to authorized personnel.
If you're ready to take on a challenging yet rewarding role as a Data Entry Support at Alaya, you are just a click away!
Join us for a fulfilling career where growth and impact go hand in hand!